FAQ - BEAM

FAQ

1How much does a BEAM Central Vacuum Cleaning system cost?
A BEAM Central Vacuum System costs much less than you might expect.
The cost of Systems installed in new and existing homes depends on the size of the home, the amount of time required for installation and the model of Power Unit and Hose and Attachment Set chosen. As a rough guide cost can start from around $1800 for a small simple System.
Ask your BEAM Dealer for a free estimate on installing a Beam system in your home.
2Can I use my central vacuum system to clean hardwood, vinyl or ceramic tile floors?
Yes! Use the bare floor tools or install one of our most popular options: the VacPan™ automatic dustpan. It's ideal for removing debris from the kitchen, bath or patio. Simply sweep the crumbs towards the automatic dustpan, touch the toe-switch and use the power of your Beam to instantly remove it. No more dustpans or stooping over to pick up, swept debris.
3How do I maintain A BEAM Central Vacuum System?
BEAM systems need very little maintenance, however, to keep them running at their maximum potential, we recommend that they are serviced every two or three years. Consumable items, not covered by the warranties, can be checked and replaced if necessary. No lubrication is ever required. BEAM filters have an exclusive self-cleaning design from the makers of GORE-TEX® fabric, which is five times stronger than other leading filtration media. The filter shakes off dirt and protects the motor so a BEAM system works like new everytime. Because the filter is permanent, there is never a need to replace dirty, messy bags. Just empty the dirt receptacle two to three times per year. See 'Servicing Your Beam' on this website.
4How does a BEAM Central Vacuum System work?
To create lightweight, powerful cleaning, better air quality and less noise, the BEAM power unit is typically located in the basement or garage and is connected to convenient inlets throughout the home via vacuum ducting. Plug the hose into an inlet and the system is turned on with a switch on the hose handle. Particles are completely removed from living areas and collected in the power unit's dirt receptacle.
5How does a BEAM System improve indoor air quality?
A BEAM Central Vacuum System has been clinically proven by the University of California at Davis to reduce allergy symptoms by as much as 61%. A BEAM system is more effective at removing dirt and allergens because it has a larger, more powerful motor than a portable cleaner – up to five times more powerful. Unlike conventional vacuum cleaners that recirculate dust, a BEAM Central Vacuum System removes 100% of contacted dirt, dust mites, pollen, dander and other allergens and carries them away from the living areas, to a waste container, usually located in the garage. The air that is removed from the room encourages fresh air to come into the room – this helps to improve the indoor air quality.
6How many inlets do I need?
Most homes require only three inlets to reach every area with the hose and attachments. Each strategically located inlet lets you vacuum approximately 65 to 74 square metres. The power unit features an extra built-in inlet for easy cleaning of the area around the power unit.
7Is the hose easy to use?
BEAM Cleaning Sets and hoses are extremely lightweight and designed for whole-house cleaning from floor to ceiling. Unlike short, flimsy hoses found on portable vacuums, BEAM crush proof hoses are created to withstand everyday kinks and twists.
8Is suction power maintained throughout the whole home?
Yes! A properly installed BEAM Central Vacuum System offers the same powerful cleaning performance at every inlet whatever the distance from the power unit and won't lose suction over time.
9What cleaning attachments and tools are available?
BEAM offers a full complement of tools and attachments for virtually any cleaning need — from ceiling fan cleaners to handheld power brushes to mini-vac tools for cleaning your computer keyboards. There are even pet grooming brushes that attach to your BEAM hose. More information on Attachments and accessories are available here, or at your local BEAM Dealer.
10Where can I find my nearest BEAM dealer?
That's easy. Just check our Find a Dealer section on this web site. You'll discover an authorized BEAM Distributor quickly, easily.
11Can a broken valve door be replaced?
1. A broken utility on a power unit can be replaced by an authorized BEAM dealer.
2. A broken flap on a wall valve means the entire faceplate of the wall valve needs to be replaced. A standard type faceplace can be changed by a homeowner.
12Can a damaged hose be repaired?
If a hose has a bad switch or a damaged handle, an authorized BEAM dealer can usually repair the hose, (if replacement parts are still available for that model.) However, a hose with a broken wire or a hose that is torn cannot be repaired to its optimum performance and it is best to replace the hose.
13Air Turbo Brush.
The Air Turbo Brush is a wonderful accessory which will help keep your carpet looking beautiful and which makes the cleaning very light and easy. Regular inspection of the tool should be made, as the circular motion of the brush picks up threads of cotton and long hair. This can eventually inhibit the motion of the brush and needs to be carefully cut away from the brush with a fine pair of scissors. The belt should be replaced when the brush stops spinning. Your BEAM dealer will replace this belt, if it is ever necessary to do so.
14Tornado Wipes
There is a product you can purchase to freshen your pipes called TORNADO wipes. These pre-moistened / scented towelettes can be sucked through your pipes from each inlet in your home and also through your automatic dustpans. The TORNADO wipes will remove minor clogs and odours.
TORNADO wipes can be purchased from your local authorized BEAM dealer.
15Why won't my power unit start?
You can follow these steps if you have problems starting your unit.
1. Using the switch on the side of the unit, turn the switch to the manual position, the unit should come on immediately. If the unit does not come on, check that the unit’s power cord is plugged into an electrical outlet. Still no luck, check to make sure the breaker or fuse to the electrical outlet has not tripped. Still not working, call your local authorized BEAM dealer.
2. Sometimes the machine will not start if your hose is not correctly plugged into the wall inlet valve. Check that your hose is plugged in, the right distance and that the guide on the hose fits the correct position on the inlet valve.
3. Check that the on/off switch on the hose is working correctly.
16Why won't my power unit shut off?
Make sure the unit is in the Auto mode and that there is not a hose plugged into a wall valve.
17What if I have a clogged system?
Follow these instructions for clogged system.
1. Empty the dirt receptacle.
2. Use manual switch on the side of your unit to start the unit.
3. Start at the closest wall valve to the unit and open the door to the wall valve and let a tissue be sucked from your hand. If the tissue makes it back to the dirt receptacle proceed to the next wall valve. If at any valve the tissue fails to go through to the dirt receptacle, there might be a blockage of some degree. At this point you can use another vacuum at this wall valve and try to use back suction to unclog the blockage or contact a BEAM dealer to reverse the airflow in the ducting. The dealer will open the wall valve closest to the blockage then reverse the airflow, from the Power Units position. This should immediately free the blockage, which will then blow back, out of the open Inlet valve..